FAQ

What is Maalum Foods?

Maalum Foods believes in providing healthy, highly nutritious and affordable food alternatives. Made from a careful selection of natural ingredients, our products are dried, milled and packed with high standards and we deliver only excellence. Nearly 30% of food harvested goes to waste thus having implications on people’s nutrition, income and the environment. That is why we exist!
Where are you located?

Our farm is located in Kiambu, although we do deliveries to the Nairobi CBD for free pickup and its close environs. If you would, however, need the products delivered to your house and you're out of the Nairobi CBD area, we would charge a small courier fee for the same. Kindly send your order through WhatsApp - 0757 916 335 with your exact location details and our Client Service team will assist you accordingly.
What are your Operating Hours and Delivery Hours?

We are open Monday's to Saturday's from 8am to 5pm. Delivery Days - Monday's to Saturday's Delivery Hours - 8.00 am to 5.00 pm
What is a Gift Voucher?

A Gift Voucher is a Digital Product you can buy for yourself and your loved ones. Gift Vouchers are only available through our Website. Please do not buy any of our Gift Vouchers through any other means. Once bought, the Gift Voucher will be valid for 2 years from the Date of Purchase. The Gift Voucher is redeemable only for the Products listed below; Green Banana Flour 500gms - Ksh. 180/= Millet (Wimbi) Flour 500gms - Ksh. 100/= Sweet Potato Flour 500gms - Ksh. 200/= Arrow Root Flour 500gms - Ksh. 250/= Tomato Powder 200gms - Ksh. 450/= Tomato Powder 100gms - Ksh. 250/= Tomato Powder 50gms - Ksh. 150/= Cassava Flour 500gms - Ksh. 80/= Uji-Mix Flour 600gms - Ksh. 200/= Uji-Mix Flour 300gms - Ksh. 100/=
What are the Gift Voucher Terms of Use?

All Gift Vouchers expire 2 years from the date of issue. Gift Vouchers cannot be exchanged for cash. Please store your Gift Voucher safely. We are not responsible if a Gift Voucher is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances. The Gift Voucher is redeemable only for the Products listed below; Green Banana Flour 500gms - Ksh. 180/= Millet (Wimbi) Flour 500gms - Ksh. 100/= Sweet Potato Flour 500gms - Ksh. 200/= Arrow Root Flour 500gms - Ksh. 250/= Tomato Powder 200gms - Ksh. 450/= Tomato Powder 100gms - Ksh. 250/= Tomato Powder 50gms - Ksh. 150/= Cassava Flour 500gms - Ksh. 80/= Uji-Mix Flour 600gms - Ksh. 200/= Uji-Mix Flour 300gms - Ksh. 100/=